Control Room Operator

Cento Personnel Ltd

South West, UK

Full time

£11+ (hourly)

Fire & Security

Aug 4

Control Room Operator

South West

£11 per hour


About the Client:

  • Our client, specialists in the Fire and Security industry, are seeking a hardworking and passionate Control Room Operator based around the South West area to join their team on a permanent basis.

The Role:

  • Assisting with the creation and administration of contract related work orders.
  • Manage and coordinate enquiries and requests from the customer.
  • Handle and filter incoming calls in accordance with procedures.
  • Process work orders from the customer.
  • Act as a point of escalation.
  • Communicate with and support the company contract operations team.
  • Manage key site based electronic systems and process escalate faults via the processes.
  • Alarm management, Access card production and work order Management for the client.

Qualities Required:

  • IT literate to an intermediate level with a good working knowledge of Google based systems.
  • Quality Awareness - achieve a high level of accuracy.
  • Excellent attention to detail.
  • Excellent interpersonal skills.
  • Customer Focused.
  • Ability to work under own initiative.
  • Ability to work to deadline.
  • Ability to stay calm and prioritise in busy situations.    

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View CV


Cento Personnel Ltd

Recruiting Global Talent